Unconscious Bias

Everyone has bias; it is part of who we are. Bias is best described as a mental shortcut: we often use readily available thoughts and personal views to help us make decisions and establish opinions. People are often socialized to accept these thoughts and opinions based on their experiences and acculturation from an early age. The problem with biased thinking is that it frequently leads to an inaccurate understanding of a person or a situation. This inaccuracy can mean we see a person or a situation in a more positive or negative way which impacts our choices around innovation, hiring, engagement, management, promotion and our overall interactions within our teams and organization a whole.                                                             

We will reveal the effects of unconscious bias in the workplace environment and share critical concepts and tools, resulting in improved quality communications, productivity and overall interactions with colleagues and customers.